LRP’s Special Education School Attorneys Conference Register Agenda

[ 2014 Program Materials & Attendee List ]
REGISTER AGENDA
2014 Agenda  
Monday, April 28
7 a.m. - 6:30 p.m Registration Open
7:30 - 8:30 a.m. Continental Breakfast
8:30 - 9:45 a.m. Opening Plenary
From HR to CEO: Lessons Learned Along the Way
9:45 - 10 a.m.
Refreshment Break Sponsored by Achievers
10 - 11:15 a.m.
Plenary
The Affordable Care Act: Where Are We, and Where Are We Going?
12 - 1:30 p.m. Lunch Networking Discussions in Expo
1:30 - 2:45 p.m. HR1 Employment Branding – Strategies for Improving Attractiveness and Distinctiveness
HR2 Performance Feedback – Growing Talent to Grow Demand
LAW1 Legal Think Tank
LAW2 Be Your Own Legal Counsel
2:45 - 3 p.m.
Refreshment Break
3 - 4:15 p.m. HR3 The Science of Staffing
HR4 The Value of Executive Coaching
LAW3 Under the Microscope: An ACA Case Study – Key Challenges, Priorities and Solutions at Quaker Steak & Lube®
LAW4 EEOC Update: Retaliation and What's New
4:30 - 6:30 p.m.
Networking Reception in Expo Sponsored by Fox Rothchild

Tuesday, April 29
7:30 a.m. - 4:45 p.m. Registration Open
7:30 - 8:30 a.m. Continental Breakfast
8:30 - 9:45 a.m. Plenary
HR TipsNTrends
9:45 - 10 a.m.
Refreshment Break Sponsored by Aetna
10 - 11:15 a.m. Plenary
50 Legal Tips in 50 Minutes
 12 - 1:30 p.m.. Lunch Networking Discussions in Expo
2 - 3:15 p.m. HR5 Connecting the Dots: Linking HR Performance to Business Performance
HR6 How a Good Culture Becomes Great
LAW5 ADA: New Standards, New Regulations and How Your Day-to-Day Operations Are Affected
LAW6 Life With the Hilton Contract, One Year Later
3:15 - 3:30 p.m. Refreshment Break
3:30 - 4:45 p.m. HR7 Under the Microscope: An ACA Case Study – Key Challenges, Priorities and Solutions at Loews Corporation
HR8 Customer Loyalty – Creating a Compelling Customer Experience Through Your Talent
LAW7 Arbitration – Is It Time for All Employers to Adopt Mandatory Arbitration With Class-Action Waivers?
LAW8 What Difference Does It Make: How Unions Can Impact Hotel Performance

Wednesday, April 30
8 - 11:30 a.m. Registration Open
8 - 9 a.m. Continental Breakfast
9 - 10:15 a.m. Plenary
5th Annual Cornell University Executive Summit
10:15 -
10:30 a.m.
Refreshment Break
10:30 -
11:30 a.m.
Plenary
A Meeting of the Minds

Monday, April 28

Opening Plenary
From HR to CEO: Lessons Learned Along the Way
John Longstreet, CEO, Pennsylvania Hotel & Restaurant Association

Monday, April 28 | 8:30 - 9:45 a.m.

John Longstreet has held a broad array of operational and corporate roles, but it was his 15+ years as an HR leader that have proven to be the most useful in his former role as CEO of Quaker Steak & Lube®, a family of casual dining restaurants with 63 locations across 20 states and Canada. Mr. Longstreet will inspire you as he shares how his experiences as an HR leader helped him gain the insights necessary to take the ultimate “seat at the table.” But, HR wasn’t just a ladder used to get to the top. HR priorities and programming strategies influenced his role as CEO to make a real difference to the bottom line and produce quantifiable return on investments.


Plenary
The Affordable Care Act: Where Are We, and Where Are We Going?
Alan Hahn, Partner, Davis & Gilbert LLP
John Longstreet, CEO, Pennsylvania Hotel & Restaurant Association
Keith McMurdy, Partner, Fox Rothschild LLP
Alan Momeyer, VP, Human Resources, Loews Corporation
Moderator: JoAnne Kruse, Founder and Managing Partner, HCPartners

Monday, April 28 | 10 – 11:15 a.m.

The Affordable Care Act (ACA) has created both short- and long-term challenges for the hospitality industry. How are hospitality organizations addressing the short-term compliance issues? What’s the law’s impact on human capital management strategy and day-to-day management practices? This respected panel will answer these questions and more as they delve into the ACA’s effects on employment brand, employee health and wellness, short-term benefits program redesign, employee engagement, risk mitigation, and your overall ability to compete in the marketplace. Plus, they’ll peer into the future and examine how some companies plan to address the longer-term implications of ACA through targeted human capital strategy as well as more comprehensive benefits program design.


Lunch Networking Discussions in Expo
Monday, April 28 | 12 – 1:30 p.m.

  • Best Practices to Engage, Align & Recognize Your Employees
    Achievers
  • Managing a Multigenerational Workforce: The Millennial Effect
    Auburn University - The Hotel & Restaurant Management Program
  • Preparing for the Affordable Care Act: Are you Ready?
    HospitalityCARE
  • How to Recognize Your Employees When They Make a Difference in the Workplace
    O.C. Tanner
  • Training Your Employees on Protecting Guest Privacy
    Venza Group Inc.
  • Uncover a Candidate’s Strengths & Weaknesses Before Guests Do
    SkillSurvey

Employment Branding – Strategies for Improving Attractiveness and Distinctiveness HR1
Matthew Gilbert, National Creative Director, Bayard Advertising Agency, Inc.
Robert Mellwig, SVP, Really Cool People, Destination Hotels & Resorts/Lowe Enterprises

Monday, April 28 | 1:30 – 2:45 p.m.

A company’s brand has a big impact on its HR function. Hospitality firms that enjoy a strong and distinctive brand are much more successful in attracting and retaining top talent than firms which struggle to clearly articulate and promote a cohesive and compelling identity. Mr. Mellwig and Mr. Gilbert will explain why companies spend considerable time and resources on branding as well as some of the most effective strategies for developing and sustaining a unique and authentic HR brand. Plus, you’ll learn specific measures and processes that can be used to determine the extent to which your HR brand is contributing tangible value.

Session takeaways
  • Leverage your company's employment brand as a differentiator in the marketplace
  • Create and design an effective employment branding strategy
  • Identify the requisites for building an internally and externally consistent employment brand


Performance Feedback – Growing Talent to Grow Demand HR2
Rajan Lai, VP, Human Resources, Batali & Bastianich Hospitality Group
Jeff Metcalf, General Manager, B&B Burger and Beer

Monday, April 28 | 1:30 – 2:45 p.m.

Batali & Bastianich Hospitality Group, a highly successful and growing restaurant company, recently developed and implemented a robust performance management system that's both easy to manage and adapt. Hear how they gained top-level support and other requisites, as well as the operational efforts they took to ensure that the system was implemented as designed.

Session takeaways
  • Identify specific tactics to develop and implement an effective performance management system
  • Understand the operational considerations to ensure buy-in and seamless implementation
  • Define improvements in overall employee performance that can be directly ascribed to a performance management system

Legal Think Tank LAW1
Carolyn D. Richmond, Co-Chair, Hospitality Practice, Fox Rothschild LLP
David Ritter, Partner, Barnes & Thornburg

Monday, April 28 | 1:30 – 2:45 p.m.

Sometimes knowing the legal answer to a question doesn’t resolve your problem. Here’s your chance to take part in a dynamic dialogue facilitated by two legal experts ready to discuss how you can get the solutions you need, not just the answers. In this fun and fast-paced interactive session, you’ll gain a multitude of new ideas to solve your pressing labor and employment law challenges.

Session takeaways
  • Recognize the impact of recent FLSA legal issues, case law, and current employer requirements
  • Learn proven strategies to help you comply with federal and state jurisdictional requirements
  • Apply tips on the latest approaches for compliance and audit preparation and review

Be Your Own Legal Counsel LAW2
Ilene Berman, Partner, Taylor, English & Duma
Michael Gray, Partner, Jones Day
Greg Smith, EVP, Human Resources, Commune Hotels and Resorts

Monday, April 28 | 1:30 – 2:45 p.m.

Not every HR professional has the time or the money to call legal counsel for every issue. Do you know when it is safe to go it alone versus when you must seek counsel? Ms. Berman, a labor attorney with a number of smaller clients, and Mr. Smith, EVP of HR for an international hotel management company, will discuss the types of tasks and decisions that HR can safely undertake without counsel.

Session takeaways
  • Determine when your company will need legal counsel
  • Assess what your company can do effectively without legal counsel
  • Delineate the role of legal counsel when your company is doing its own legal work

The Science of Staffing HR3
Christopher Cunningham, Ph.D., Chief Science Officer, Logi-Serve
J. Bruce Tracey, Professor, Cornell University School of Hotel Administration

Monday, April 28 | 3 – 4:15 p.m.

Scientific approaches can help establish the validity and utility of staffing practices and techniques. But how do you implement such approaches while avoiding any procedural and content-related challenges that influence how the data can be used in making staffing decisions? Hear examples from hospitality firms who have successfully done it and have linked staffing improvements to a wide array of operational improvements – from reducing employee turnover to increasing sales.

Session takeaways
  • Learn the process of implementing a scientific approach to staffing
  • Compare a variety of methods available for establishing the validity and utility of selection procedures
  • Measure the direct links between improvements in the staffing process and critical operational measures

The Value of Executive Coaching HR4
Robert Hartford, Executive and Organizational Coach, Solutions & Results
Leslie Lerude, Senior VP, People and Culture, Kimpton Hotels & Restaurants
Greg Smith, EVP, Human Resources, Commune Hotels and Resorts

Monday, April 28 | 3 – 4:15 p.m.

The industry, as a whole, has improved the selection and on-boarding of managerial
talent, but what can be done to develop and retain executive-level talent? Mr. Hartford and Mr. Smith will focus on leading-edge approaches to facilitate executive coaching and team development and whether greater value is achieved from formal or informal programming. You’ll walk away with creative methods to build empowerment, innovation, performance, and leadership excellence at the upper tiers in your organization.

Session takeaways
  • Implement effective strategies for executive coaching and team development
  • Measure the ROI from both formal and informal executive level development programming
  • Define specific competencies and dimensions that are built into executive and leadership development programs

Under the Microscope: An ACA Case Study – Key Challenges, Priorities and Solutions at Quaker Steak & Lube® LAW3
John Longstreet, CEO, Pennsylvania Hotel & Restaurant Association
Keith McMurdy, Partner, Fox Rothschild LLP

Monday, April 28 | 3 – 4:15 p.m.

Find out what changes the ACA has brought to the restaurant and dining sector and how Quaker Steak & Lube® is responding to comply with the law. Hear what steps the company has taken to date, the results achieved, and the challenges that remain from both a legal and operational perspective.

Session takeaways
  • Detail the intended and unintended organizational consequences of the ACA
  • Learn strategies and tactics for restaurants to comply with the short-term implications of the ACA provisions
  • Prioritize organizational challenges in order to guide long-term human capital strategies to address anticipated implications of the ACA

EEOC Update: Retaliation and What's New LAW4
Zach Fasman, Partner, Proskauer Rose LLP
Barry Hartstein, Shareholder, Littler Mendelson, P.C.
Celeste Yeager, Shareholder, Littler Mendelson, P.C.

Monday, April 28 | 3 – 4:15 p.m.

The Supreme Court has made retaliation more difficult for employees by no longer allowing the use of the mixed motive burden of proof scheme. It has also made sexual harassment claims more employer-friendly by defining "supervisor" in a way that most sexual harassment claims will fall under co-worker's standards. Nonetheless, the EEOC continues to fight systemic discrimination by analyzing company policies to unearth any type of violation. In this session, you'll learn about the EEOC’s methods and practices, be brought up-to-date on the effects of current discrimination law, and learn of anticipated changes and how they might affect your organization.

Session takeaways
  • Understand the new retaliation case law
  • Define "supervisor" post Vance v. Ball State University and how the classification of claims has changed
  • Prepare for how new rulings might affect your day-to-day practices

Tuesday, April 29

Plenary
HR TipsNTrends
Debbie Brown, VP, Human Resources, Four Seasons Hotels and Resorts
Carolyn Clark, SVP, Human Resources, Fairmont Hotels and Resorts
JoAnne Kruse, Founder and Managing Partner, HCpartners
Alan Momeyer, VP, Human Resources, Loews Corporation
J. Bruce Tracey, Professor, Cornell University School of Hotel Administration

Tuesday, April 29 | 8:30 – 9:45 a.m.

In this high-energy session, five respected industry leaders will provide actionable tips, cutting-edge ideas and viable solutions for many of the challenges facing today’s HR practitioners. You’ll walk away with best practices and expert guidance on key HR strategies and processes in staffing, performance management, leadership development, employee engagement, metrics, employment branding, culture, diversity, total rewards, organization design, service delivery models, and much more.


Plenary
50 Legal Tips in 50 Minutes
Ilene Berman, Partner, Taylor, English & Duma
Gregg Gilman, Partner, Davis & Gilbert LLP
David Sherwyn, Professor, Cornell University School of Hotel Administration
Paul E. Wagner, Shareholder, Stokes Wagner
Celeste Yeager, Shareholder, Littler Mendelson, P.C.
Moderator: Harry Katz, Dean, Cornell University School of Industrial Labor Relations

Tuesday, April 29 | 10– 11:15 a.m.

This fast-paced session is an annual favorite that provides practical and legal guidance on key issues in employment and labor law. Five leading hospitality attorneys will present 50 new, concise tips that HR professionals need to know regarding arbitration's class action waiver, wage and hour compliance, social media, micro-bargaining, the Supreme Court's new discrimination cases, diversity and much more. Learn what you need to know in order to stay on top of the changing legal landscape – all in one brief, fast-paced presentation.


Lunch Networking Discussions in Expo
Tuesday, April 29 | 12 – 1:30 p.m.

  • Employee Training & Academic Credit
    American Public University System
  • Assessing Talent Leads to Bottom Line Results
    Assess Systems
  • Leveraging Reality Style Video to Advance Your Employment Branding Strategies
    Bayard Advertising
  • Positive Candidate Experiences Directly Impact the Success of Your Hotel
    Hospitality Online
  • The Great Debate: Cash vs. Non-Cash for Employee Rewards
    Maritz Motivation Solutions
  • Challenges Pertaining to Attraction & Retention Strategies in the Hospitality Sector
    Towers Watson

Connecting the Dots: Linking HR Performance to Business Performance HR5
Dina Barmasse-Gray, SVP, Human Resources, The Cheesecake Factory Incorporated

Tuesday, April 29 | 2 - 3:15 p.m.

Think of the organizational and human capital insights you could gain from adapting a company-wide performance management system to support your business case! Ms. Barmasse-Gray will detail how a customized, yet broadly-applicable, assessment system can generate the valuable information you need to support unit-specific HR needs.

Session takeaways
  • Identify the benefits of a customized metrics-based system for assessing both strategic and operational performance
  • Learn how to use system-produced information to leverage HR activities
  • Recognize that a reliable and valid measurement system is critical to improve organizational performance

How a Good Culture Becomes Great HR6
Jane Howard, Principal, The Culture Effect
Nigel Lobo, Chief Operating Officer, Grand Pacific Resorts
Moderator: Debbie Brown, VP, Human Resources, Four Seasons Hotels and Resorts

Tuesday, April 29 | 2 – 3:15 p.m.

Come learn what it takes to bring an operational culture to new levels of measurable success. Grand Pacific Resorts, a regional hotel company, transformed its reasonably functional and effective operational environment into one that can now be characterized as great. Find out how it used data, leadership development activities, and principles of involvement and inclusion to solve difficult problems and create efforts that went well-beyond expectations – financially and otherwise.

Session takeaways
  • Understand the critical role that organizational culture plays in the long-term success and sustainability of a company
  • Reliably and validly measure your organization's cultural dimensions
  • Identify the empirical linkages between cultural drivers and business outcome measures

ADA: New Standards, New Regulations and How Your Day-to-Day Operations Are Affected LAW5
Gregg Gilman, Partner, Davis & Gilbert LLP
Leslie Lerude, Senior VP, People and Culture, Kimpton Hotels and Restaurants

Tuesday, April 29 | 2 – 3:15 p.m.

It seems like 1994 all over again with the ADA evolving once more. The statute has been amended and new regulations have been issued. How have these changes impacted the rules and regulations followed for the past 20 years? Which assumptions are no longer valid? Is the law truly different? Find out the extent to which the law has changed and what you as an HR professional need to know moving forward to manage human capital, minimize risk and comply with the ADA and inter-related laws.

Session takeaways
  • Identify what has changed regarding the ADA and what the changes mean for you
  • Navigate the three overlapping FMLA, Worker's Comp and ADA statutes, including reasonable accommodations
  • Understand the legal definitions, terminology and compliance aspects of the ADA

Life With the Hilton Contract, One Year Later LAW6
Paul Ades, SVP of Labor Relations, Hilton Worldwide Inc.
David Sherwyn, Professor, Cornell University School of Hotel Administration
Paul E. Wagner, Shareholder, Stokes Wagner

Tuesday, April 29 | 2 – 3:15 p.m.

The Hilton contract has far-reaching implications for the industry as a whole. Mr. Ades and Mr. Greene, two seasoned industry professionals with intimate knowledge of the contract, will share details and discuss the specific challenges and opportunities it has created for both Hilton and the industry. Learn the steps Hilton has taken thus far and what human capital changes the industry will likely see as a result of the contract in the near future. And, find out how the contract has provided the impetus for the hospitality sector to actually begin 'modernizing' itself.

Session takeaways
  • Learn about the specific details of the new Hilton contract and the implications for the industry
  • Identify the human capital strategies and tactics developed and currently being used in response to the contract
  • Assess the likelihood of predicted longer-term implications of this type of contract for your organization

Under the Microscope: An ACA Case Study – Key Challenges, Priorities and Solutions at Loews Corporation HR7
Alan Hahn, Partner, Davis & Gilbert, LLP
Alan Momeyer, VP, Human Resources, Loews Corporation

Tuesday, April 29 | 3:30 – 4:45 p.m.

Find out what changes the ACA has brought to hotels and see what Loews Corporation, a major player in the sector, is doing to address and comply with the law. Hear what steps the company has taken to date, the results achieved, and the challenges that remain from both a legal and operational perspective.

Session takeaways

  • Describe the intended and unintended organizational consequences of the ACA
  • Learn strategies and tactics for hotels to comply with the short-term implications of the ACA provisions
  • Prioritize organizational challenges in order to guide your company’s long-term human capital strategy to address anticipated implications of the ACA

Customer Loyalty – Creating a Compelling Customer Experience Through Your Talent HR8
Danielle Hawkins, Manager, Deloitte Consulting LLP
Geoff Rothermel, Director, Human Capital Practice, Deloitte Consulting LLP

Tuesday, April 29 | 3:30 – 4:45 p.m.

The results of Deloitte's loyalty survey of more than 4,000 hospitality, restaurant, and airline customers show that the success of a hospitality industry customer loyalty program depends on its ability to engage customers on factors that go beyond price and physical attributes. Discover how your organization can engage leaders, managers, and employees in creating truly memorable customer experiences that will drive customer loyalty and long-term revenue growth.

Session takeaways

  • Identify the customer engagement factors that drive loyalty and repeat business
  • Learn how employee behavior can generate memorable customer experiences
  • Gather proven strategies to incent and reward desired employee behavior

Arbitration – Is It Time for All Employers to Adopt Mandatory Arbitration With Class-Action Waivers? LAW7
Debbie Brown, VP, Human Resources, Four Seasons Hotels and Resorts
Michael Lebowich, Partner, Proskauer Rose, LLP
Paul Wagner, Shareholder, Stokes Wagner

Tuesday, April 29 | 3:30 – 4:45 p.m.

The law of arbitration has been clarified so that employers can require all employment disputes, even in union environments, to be arbitrated instead of litigated (unless the government takes the case). What does this mean for you and your organization? Find out how the Gilmer and Pyett cases led to the present situation, then explore both the positive and negative aspects of arbitration to determine which is best for your organization.

Session takeaways
  • Understand the rationale for arbitration from the Gilmer and Pyett cases
  • Learn the specifics of how arbitration is carried out
  • Receive a checklist to help you determine if arbitration makes sense for your company

What Difference Does It Make: How Unions Can Impact Hotel Performance LAW8
Richard Appel, SVP & Chief Counsel Labor & Employment, Caesars Entertainment Corporation
Zev Eigen, Associate Professor of Law, Northwestern University Law School
David Sherwyn, Professor, Cornell University School of Hotel Administration

Tuesday, April 29 | 3:30 – 4:45 p.m.

For years union advocates and critics alike have claimed that “their side” produces more profitable hotels with higher employee and guest satisfaction. Are they right? Is there even a difference? Are the results dependent on particular factors? For the first time, Professors Zev Eigen and David Sherwyn will share their research which studied union and non-union hotels and analyzed the differences on a number of critical outcome measures. In addition, Mr. Appel, from Caesars Entertainment Corporation, will discuss how his in-house experiences fit with the study’s findings.

Session takeaways
  • Understand the substantive differences between union and non-union hotels
  • Identify specific ways that union status impacts hotel profits, guest satisfaction, and employee engagement
  • Compare and contrast experiences from different hotel companies vis-a-vis union status
Wednesday, April 30

Plenary
5th Annual Cornell University Executive Summit

Wednesday, April 30 | 9 – 10:15 a.m.

Take advantage of the unique opportunity to witness, firsthand, the strategic and practical discussions that occur in boardrooms today at this simulated executive meeting. You're guaranteed to walk away with a fresh perspective as top HR executives and veteran employment law attorneys discuss the hospitality industry's most significant challenges, the opportunities they present for HR practitioners and, a variety of viable strategies, programming, tactics and tools available to solve them. Topics will be chosen based on your input prior to the conference. Please be on the lookout for forthcoming announcements via social media and our website.

Panelists:
Dina Barmasse-Gray, SVP, Human Resources, The Cheesecake Factory Incorporated
Debbie Brown, VP, Human Resources, Four Seasons Hotels and Resorts
Carolyn Clark, SVP, Human Resources, Fairmont Hotels and Resorts
JoAnne Kruse, Founder & Managing Partner, HCpartners
Rajan Lai, VP, Human Resources, Batali & Bastianich Hospitality Group
Leslie Lerude, Senior VP, People and Culture, Kimpton Hotels & Restaurants
John Longstreet, CEO, Pennsylvania Hotel & Restaurant Association
Robert Mellwig, SVP, Really Cool People, Destination Hotels and Resorts
Alan Momeyer, VP, Human Resources, Loews Corporation
David Sherwyn, Professor, Cornell University School of Hotel Administration
Greg Smith, VP, Human Resources, Commune Hotels and Resorts
J. Bruce Tracey, Professor, Cornell University School of Hotel Administration
Paul E. Wagner, Shareholder, Stokes Wagner
Nancy Yaffe, Partner, Fox Rothschild LLP


Plenary
A Meeting of the Minds
John Ceriale, President, Prospect Advisors
D. Taylor, President, UNITE HERE!
Moderator: Harry Katz, Dean, Cornell University School of Industrial Labor Relations

Wednesday, April 30 | 10:30 – 11:30 a.m.

Never before has the program featured a session like this! Industry visionaries will discuss the ‘modernization’ of the hotel industry including the self-check-in model and changes in room service availability. Plus, Mr. Taylor and Mr. Ceriale will share their drastically different viewpoints of what employees need and what a 21st century unionized hotel might look like.

 
 
 
 
HR in Hospitality Expo
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