LRP’s Special Education School Attorneys Conference Register Agenda
[ 2016 Program Materials & Attendee list ]
REGISTER AGENDA
2016 Agenda At-A-Glance
7:30 - 8:30 a.m. Continental Breakfast Sponsored by: WageWatch
8:30 - 9:45 a.m.

OPENING PLENARY
How to Use Emotional Intelligence to Identify and Fight Second-Generation Bias
Anne Loehr Anne Loehr, Owner & Managing Director, Anne Loehr Associates

Gender bias is alive and well in the United States workplace. What’s trickier to spot is second-generation bias — work cultures and practices that appear neutral yet reflect masculine values. How can you recognize second-generation bias? And what can you do to prevent it from hindering organizational success? Developing high Emotional Intelligence (EQ) is the key.

Session takeaways


Recognize which three factors signal second generation bias at the organizational level
Identify six ways to correct second-generation bias
Discuss how women can improve their EQ in order to remain successful, despite second-generation bias
9:45 - 10:30 a.m. Refreshment Break in Expo
10:30 - 11:45 a.m.

PLENARY SESSION
HR Life Outside of Hospitality: A Look From the Other Side
Ed Evans, Executive Vice President and Chief Human Resources Officer, Four Seasons Hotels and Resorts
Cary Friedman, Managing Director, Credit Suisse

Henrik Mansson, HR Director, Europe, Moët Hennessy, LVMH
Moderator: J. Bruce Tracey, Professor, Cornell University School of Hotel Administration

HR’s role and relevance can vary tremendously from one company to another. What works for one organization may not work for others due to differences in scale, demand drivers, geographic location and other factors. Yet, many of the most innovative and creative HR solutions are simply adaptations of practices that have been implemented in settings outside the typical hospitality lens. Three seasoned HR professionals will share their insights regarding the most effective ways to identify, adapt and exploit policies, practices and systems that have brought success to other companies — within and outside the hospitality segment.

Session takeaways


Identify policies and practices that, with a “twist,” have universal relevance
Develop techniques for improving benchmarking and adaptation strategies
Improve your understanding of the requirements for supporting and sustaining an adaptive and flexible HR system
11:45 a.m. -
1:15 p.m.

Lunch Networking Discussions in Expo Sponsored by: Buchalter Nemer

Table 1 Keeping Pace: New Fair Pay Laws & Reporting Obligations
  Buchalter Nemer
Table 2 Simplifying Workforce Management Challenges
  Ceridian
Table 3 How to Drive Repeat Business Through Smart People Analytics
  Talent Plus
Table 4 Driving Employee Engagement — Aligning Business, People & Culture
  Arthur J. Gallagher & C
Table 5 Consumer Brand vs. Employer Brand — Is There a Difference?
  CareerArc
Table 6 Best Practices in Background Screening
  Predictive Leadership Solutions
1:15 - 2:30 p.m.

HR1 The Loneliness of Leadership

Juliette Boone, Managing Director, Aethos Consulting Group
Jim Houran, Managing Director, Aethos Consulting Group
Keith Kefgen, Managing Director and CEO, Aethos Consulting Group


Get an eye-opening perspective on the nature of hospitality leadership based on a three-year study. Many people aspire to be in charge but aren’t aware of the possible consequences, including loneliness and despair. Find out how to handle these inevitable pitfalls, and study three aspects of leadership: the chaos factor, the leadership paradox and the power of advice. Plus, you’ll learn how to develop coaching and training programs, and effectively work with hospitality leaders.

Session takeaways


Discuss the quantifiable dynamic that drives the career path and parameters of a leader’s effectiveness
Understand the imbalance between personal happiness and professional satisfaction
Differentiate between how male and female leaders use personal advisors to gain insight and perspective

HR2 Strategies for Working With Owners

Melissa Van Dine, Vice President of HR, The Kessler Collection
Moderator: J. Bruce Tracey, Professor, Cornell University School of Hotel Administration

Find out how you can develop an effective relationship with owners. Ms. Van Dine, vice president of HR for The Kessler Collection, will discuss how her relationship has evolved on professional and personal levels over the past five years, identifying key obstacles and lessons learned from her efforts to build a healthy and sustainable working relationship.

Session takeaways


Determine requirements for establishing and maintaining an effective working relationship with owners
Identify HR policies and practices that fully support family-owned business strategies
Examine the delicate interplay between professional and personal Relationships

LAW1 Employment Law Update/New Supreme Court Cases

Ilene Berman, Partner, Taylor English Duma
Barry Hartstein, Shareholder, Littler Mendelson P.C.
Celeste Yeager, Shareholder, Littler Mendelson P.C.


As always, discrimination continues to evolve. In 2015, two new Supreme Court cases generated substantial media attention. Unfortunately, the popular press tends not to accurately report these cases. Come hear the latest news and commentary straight from legal experts.

Session takeaways


Discuss the Supreme Court’s religious and pregnancy accommodation cases
Understand the EEOC’s priorities regarding discrimination
Apply the latest holdings to day-to-day operations

LAW2 Investigating Claims: An Experiential Experience

John Gessner, Vice President/General Counsel, Front Burner Restaurants
Carolyn D. Richmond, Co-Chair, Hospitality Practice, Fox Rothschild LLP
Jeffrey Ruzal, Senior Counsel, Epstein Becker & Green


Join us for this application-based session where a leading private practice lawyer and an inhouse counsel will discuss the finer points related to investigating a discrimination, wage/hour or other employment claim. During a facilitated case study, you’ll collaborate with other attendees to discuss issues and develop tactics you can use when investigating a claim.

Session takeaways


Explain how the investigation process should run
Create a checklist of dos and don’ts for investigations
Effectively run your own investigation
2:30 - 2:45 p.m. Refreshment Break    
2:45 - 4 p.m.

HR3 Your Consumer Brand IS Your Employer Brand

Nicky Gibson, Director, Talent Acquisition, Zoës Kitchen
Mira Greenland, Vice President, CareerArc


When Ms. Gibson joined Zoës Kitchen, she forged a powerful partnership between the marketing and recruitment teams. This quickly boosted awareness for Zoës Kitchen as a competitive employer brand — all within nine short months. Her key to success? She acknowledged that in the hospitality industry, your guest is potentially your next hire. Ms. Gibson and Ms. Greenland will offer guidance on crafting an impactful employer brand strategy from scratch.

Session takeaways


Leverage your company’s brand to source and select top talent
Identify the key elements of an effective employer brand
Explain how to integrate your marketing and recruitment teams

HR4 Creating and Maintaining Employee Engagement at Interstate

Annie Dremstedt, Vice President, Human Resources, Interstate Hotels and Resorts
Laura FitzRandolph, Chief Human Resources Officer and Assistant General Counsel, Interstate Hotels and Resorts


It’s not rocket science: Highly engaged teams and team members are proven to have a positive impact on retention, customer service, safety, productivity and profitability. But how do you know if your associates are truly engaged? If they aren’t, how do you get them there? If they are, how do you keep it that way? Ms. Dremstedt and Ms. FitzRandolph will share what engagement looks like at Interstate. You’ll learn why the supervisor’s role is so critical, and how, inspired by the Gallup Organization’s Q12 approach, Interstate has identified 10 simple, yet highly effective, focus points to keep engagement top of mind year round.

Session takeaways


Design and implement an engagement survey process that generates timely and highly actionable feedback
Gain insights about roles and responsibilities of supervisors and front-line managers and how to gain their buy-in and support
Identify ways to promote longer-term follow-up and ensure the results are used to promote needed change

LAW3 HR Under a CBA: Quick Elections Hit the Hospitality Industry

Michael Lebowich, Partner, Labor-Management Relations, Proskauer, Rose, LLP
David Rothfeld, Partner, Kane Kessler, P.C.


From quickie elections to ambush elections, the National Labor Relations Board has changed the rules with regard to union elections. Unite Here, whose mantra was once “we will never go to election again,” has filed for elections with “micro” bargaining units. Come hear how you should react to this new world order for non-union properties.

Session takeaways


Recognize the new election rules
Explain the union’s strategies
Discuss and debate available employer options

LAW4 The Joint Employer Doctrine: Is HR Responsible for Leased and Franchised Employees?

Gregg Gilman, Partner, Davis & Gilbert LLP
Michael Gray, Partner, Jones Day
David Sherwyn, Professor, Cornell University School of Hotel Administration

The Obama administration’s administrative agencies have pursued an agenda under which “brands” and “franchisors” are liable for employment-related lawsuits and obligated to negotiate union contracts. How does this affect HR — and specifically the hospitality industry? Mr. Gilman and Mr. Sherwyn will discuss the latest in this evolving area of law.

Session takeaways


Explain the current status of the joint employer doctrine
Discuss the joint employer doctrine’s effect on employment
Define the role of HR in the context of the joint employment doctrine
4 - 5:30 p.m. Networking Reception in Expo Sponsored by: Fox Rothchild
7:30 - 8:30 a.m. Continental Breakfast Sponsored by: Talent Plus
8:30 - 9:45 a.m.

PLENARY
The Evolution of HR in the Restaurant Industry: Looking Back to Move Forward
Elizabeth Blau, Founder, Blau & Associates

Elizabeth Blau is credited with transforming Las Vegas into a world-class culinary destination. As a long-time restaurant owner and operator, and now chief executive officer of one of the most sought-after restaurant planning and development companies, she's seen her fair share of good and bad HR. Ms. Blau will offer her insights about the ways in which the HR function has evolved in the restaurant industry. You'll learn how to develop progressive, successful people-focused policies that can dramatically improve your organization’s quality and service.

Session takeaways


Learn how to promote effective HR change in highly dynamic and diverse work settings
Create innovative practices that encourage consistently high levels of service quality in restaurant operations
Discuss the future HR challenges that will affect service-intensive organizations

BONUS SESSION
Fireside Chat
Alan Momeyer, Chief Human Resource Officer Emeritus of Loews Corporation

This is your opportunity to hear a seasoned industry veteran reflect on the evolution of human resources in the modern era. Alan Momeyer, Chief Human Resource Officer Emeritus of Loews Corporation, will share his reflective and entertaining view of HR in hospitality … where we came from, where we are and where we're going. Cornell’s Bruce Tracey will set the tone as he interviews Alan and poses questions such as:




From Personnel to Human Resources to Human Capital: What are the real differences?
What are the best and worst practices you’ve seen over your 45 year career?
What role does luck play in our work life?
You're about to retire ... got any plans?
9:45 - 10:30 a.m. Refreshment Break in Expo    
10:30 - 11:45 a.m.

PLENARY SESSION
HR Tips and Trends
Debbie Brown, Vice President of Human Resources, Four Seasons Hotels and Resorts
Carolyn Clark, Senior Vice President, Human Resources, Fairmont Hotels & Resorts
Robert Mellwig, Senior Vice President, Really Cool People, Destination Hotels and Resorts/Lowe Enterprises
Alan Momeyer, Vice President Emeritus, Human Resources, Loews Corporation
J. Bruce Tracey, Professor, Cornell University School of Hotel Administration

In this fast-paced session, five respected industry leaders will provide expert guidance on HR strategy and process thought leadership in numerous areas, including staffing, performance management, leadership development, employee engagement, metrics, employment branding, culture, diversity, total rewards, organization design and service delivery models.

Session takeaways


Recognize current HR challenges posed by both internal and external forces
Discover overall approaches for devising solid human capital strategy
Design and implement impactful human capital programming
11:45 a.m. -
1 p.m.

Lunch Networking Discussions in Expo

Table 1 Maximize Workforce Productivity & Increase Employee Engagement
  UniFocus
Table 2 Best Practices in Workforce Communication
  Beekeeper
Table 3 Affordable Care Act Compliance
  Workterra
Table 4 Building a Healthier Workforce
  FamilyWize
Table 5 Engage Candidates by Building a Talent Community
  Hospitality Online
Table 6 Reducing the Negative Impacts of Financially Stressed Employees
  PayActiv
1 - 2:15 p.m.

HR5 The EVP 17: Ensure Your Total Rewards Program Drives Employee Engagement

Keith Friede, Area Vice President, Talent & Organization Development, North Central Region Practice Leader,
    Arthur J. Gallagher & Company


Employee engagement is a cornerstone of a high-performing and strategically focused employment value proposition (EVP), driven by targeted reward asset allocations and specific development interventions. Mr. Friede will discuss 17 different elements you can implement immediately to create an effective, competitive and distinctive EVP that attracts, retains, develops and engages the talent your organization needs to be successful.

Session takeaways


Identify the 17 elements of the employment value proposition
Discuss incentives that have the most impact on employee engagement
Recognize the requirements for creating an HR system that supports and reinforces all major functional activities

HR6 Lessons From Online Learning

Brian Bennett, Senior Director of Brand Delivery, Ritz-Carlton Hotel Company LLC
Carey Goldberg, Global Learning & Development Officer, Marriott International and Global HR Leader, EDITION Hotels


Hear how Ritz-Carlton has transformed and maximized the delivery of instructor-led training for associates. Ms. Goldberg and Mr. Bennett will discuss how the company’s online learning management system gives associates access to a broad array of learning assets that focus on developing their core skills, competencies and professional development for career growth.

Session takeaways


Identify the types of training that are the best fit for online delivery
Recognize how to engage employees with online training
Discuss how online training best complements instructor-led delivery

LAW5 The “Unconference”: FLSA Legal Think Tank

John Gessner, Vice President/General Counsel, Front Burner Restaurants
Carolyn D. Richmond, Co-Chair, Hospitality Practice, Fox Rothschild LLP

You set the agenda for this interactive and lively session covering FLSA legal issues, case law and current requirements for hospitality employers. Three legal experts will facilitate discussions to give you the solutions you need when it comes to issues of minimum wage, overtime pay, audit preparation and review, compliance and recordkeeping, and more.

Session takeaways


Identify and discuss the most relevant recent case law
Apply advice learned to comply with federal and state jurisdictional requirements
Discuss the latest approaches for compliance and audit preparation and review

LAW6 Practical Ramifications of the 24/7 Workplace

Paul Wagner, Shareholder, Stokes Wagner

As technology has advanced, many workplaces have expanded to a 24/7 environment, raising myriad legal and practical issues for employers and employment law practitioners. Mr. Wagner will explore evolving implications including: privacy and data security; telecommuting and off-duty conduct; performance standards and evaluation; wage and hour issues; family responsibilities; discrimination; ADA, FMLA and other leave matters; and privilege concerns.

Session takeaways


Identify the legal issues when the workplace expands
Develop strategies to deal with the realities of the “new workplace” and legal compliance
Contrast the future of 21st Century technology and 20th Century laws
2:15 - 2:30 p.m. Refreshment Break  
2:30 - 3:45 p.m.

HR7 The “Secret Sauce” of Every Great Workplace

Denise Bober, Vice President of Human Resources, The Breakers, Palm Beach
Holly Petroff, Associate Vice President of Sales and Client Services, Great Place to Work®


Instinct tells you that building high-trust relationships with your people leads to better business outcomes, such as higher employee retention. And you’re right! Now get the data to back it up. Ms. Bober and Ms. Petroff will share intriguing case studies and best practices, and detail how high-trust relationships have led to better business results at The Breakers, Palm Beach.

Session takeaways


Explain the procedures used by Great Place to Work® to help companies exceed their strategic goals
Discuss how to make your organization more competitive
Identify the best HR practices implemented by the most admired companies in America

HR8 Leveraging the Best of Our Millennial Talent

Diana Dowell, Shareholder, Stokes Wagner
Danielle Hawkins, Senior Manager, Deloitte Consulting, LLP
Holly Lawson, Area Director of Human Resources, SBE


Millennials continue to shape the current workforce as the most predominant generation at the table. Three experts will debunk the myths and highlight the positive characteristics this group brings to the workplace. You’ll learn industry trends and best practices to equip your organization to make the most of the Millennials’ skills and talents.

Session takeaways


Discover best practices to recruit and retain Millennials
Understand how to motivate Millennials to perform at their best
Identify the generational differences that may exist in your workplace as well as how to bring the generations together

LAW7 Preparing for a Deposition: Ensuring a Positive Outcome

Michael Gray, Partner, Jones Day
Paul Wagner, Shareholder, Stokes Wagner


Practice preparing for and effectively performing during a deposition. Outside counsel will roleplay and explain their deposition approaches and strategies. You’ll leave with a useful list of dos and don’ts for HR professionals who are about to be deposed or who are counseling other deponents.

Session takeaways


Explain the point of a deposition
Recognize and avoid lawyers’ traps
Avoid legal fees for deposition prep as you are ready to be deposed

LAW8 Working With Unions for Success

Rachel Aleks, Professor, Cornell University School of Industrial and Labor Relations
Laura FitzRandolph, Chief Human Resources Officer and Assistant General Counsel, Interstate Hotels & Resorts
Professor Harry Katz, Cornell University School of Industrial and Labor Relations
Steve Swirsky, Attorney, Epstein Becker & Green


Does the union-management relationship have to be adversarial? No! Our panelists will discuss how some hospitality employers have worked with unions to improve guest service and productivity while making the relationship beneficial to both sides.

Session takeaways


Identify what unions want and need
Discuss how some employers have developed positive relationships with unions
Describe the outcomes that can come from positive relationships
4 - 5:15

PLENARY SESSION
50 Legal Tips in 50 Minutes
Ilene Berman, Partner, Taylor English Duma
Gregg Gilman, Partner, Davis & Gilbert LLP
Kara Maciel, Chair, Labor Employment Practice, Conn Maciel Carey PLLC
David Sherwyn, Professor, Cornell University School of Hotel Administration
Celeste Yeager, Shareholder, Littler Mendelson P.C.

This much-anticipated attendee favorite returns! Leading hospitality attorneys will take turns presenting concise, practical tips for HR professionals on critical employment and labor law issues such as class actions, wage and hour compliance, gender bias, social media, microbargaining, and other key topics. Learn what you need to know to stay on top of the ever-changing legal landscape — all in one high-energy session.

Session takeaways


Explain current and pending employment and labor laws, regulations and cases
Discuss how organizations are developing HR programs in reaction to current trends
Clarify specific compliance strategies and tactics and alternative approaches to litigation
5:30 - 6:15 p.m.

BONUS SESSION
Hospitality Included: Shifting the Paradigm Away From the Traditional Tipping Platform
Erin Moran, Chief Culture Officer, Union Square Hospitality Group
Sabato Sagario, Chief Restaurant Officer, Union Square Hospitality Group
Carolyn D. Richmond, Co-Chair, Hospitality Practice, Fox Rothschild LLP

Join Union Square Hospitality Group executives Sabato Sagario and Erin Moran, and outside counsel Carolyn Richmond to discuss the evolution of CEO Danny Meyer’s decision to break with tradition and look beyond the industry’s standard “front of house” tipping compensation scheme. They will discuss the many facets behind the decision, including compensation, corporate culture, staffing, finances, recruiting, as well as the surprises they found during the process and where they are now in the journey.
8 - 9 a.m. Continental Breakfast
9 - 10:15 a.m.

PLENARY SESSION
7th Annual Cornell University Executive Summit

Don’t miss this unique opportunity to witness and learn from the strategic and practical discussions that occur in boardrooms across the country. Our panel of top HR executives and veteran employment law attorneys will vigorously discuss and debate a handful of wide-reaching and relevant HR topics that hospitality companies face every day. This simulated executive meeting will probe the significant issues challenging the hospitality space, as well as the root causes of those challenges. You’ll leave with viable strategies, programming, tactics and tools.

Session takeaways


Discuss how the challenges facing the hospitality industry present opportunities for HR
Identify specific strategies and HR programming employed by leading hospitality companies
Apply the solutions and strategies discussed at your own organization

Participants Include:
David Sherwyn, Professor, Cornell University School of Hotel Administration
J. Bruce Tracey, Professor, Cornell University School of Hotel Administration
Denise Bober, Vice President of Human Resources, The Breakers, Palm Beach
Debbie Brown, Vice President of Human Resources, Four Seasons Hotels and Resorts
Carolyn Clark, Senior Vice President of Human Resources, FHRI
Ed Evans, Executive Vice President and Chief Human Resources Officer, Four Seasons Hotels and Resorts
Laura FitzRandolph, Chief Human Resources Officer and Assistant General Counsel, Interstate Hotels and Resorts
Cary Friedman, Managing Director, Credit Suisse
John Gessner, Vice President/General Counsel, Front Burner Restaurants
Carey Goldberg, Global Learning & Development Officer, Marriott International and Global HR Leader,
    EDITION Hotels
Henrik Mansson, HR Director, Europe, Moët Hennessy, LVMH
Robert Mellwig, Senior Vice President, Really Cool People, Destination Hotels and Resorts/Lowe Enterprises
Alan Momeyer, Vice President Emeritus, Human Resources, Loews Corporation
Nancy Yaffe, Partner, Fox Rothschild LLP
10:15 - 10:30 a.m. Refreshment Break
10:30 - 11:30 a.m.

PLENARY SESSION
The Minimum Wage Movement: Where Is It? Where Is It Going? What Does It Mean?
David Cooper, Economic Analyst, Economics Policy Institute
Zev J. Eigen, Global Director of Data Analytics, Littler Mendelson
Moderator: Dean Kevin Hallock, Kenneth F. Kahn Dean, Cornell University School of Industrial and Labor Relations;
    Joseph R. Rich Professor of Economics and Human Resource Studies, Cornell University School of Industrial
   and Labor Relations

The minimum wage issue is pervasive in the industry. Los Angeles is in litigation. Seattle and other cities have adopted minimum wages of $15 per hour, and New York City has done the same for the fast-food industry. What are the effects? What are the specific issues in litigation? Why the hospitality industry and not retail or other low-wage industries? You’ll get a full picture of the minimum wage battle and what you can do to prepare your organization.

Session takeaways


Understand what to expect as a “new normal” for the minimum wage
Make sense of hotel employees’ seemingly contradictory positions on local minimums
Discuss the “fight for $15” and identify the implications associated with it
 
 
HR in Hospitality Expo
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